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PACOWEB

Business platforms for US companies

We build business platforms that replace spreadsheets, endless email chains, and processes only one person knows how to do: CRM and ERP systems, intranets, customer and vendor portals, inventory systems, and KPI dashboards. We build them around how your business works, not the other way around.

Business platforms: custom software, CRM, and ERP

Built around your operation

42 services to organize your operation

Technologies we use to build platforms

  • PHP
  • Laravel
  • React
  • Node.js
  • PostgreSQL
  • MySQL
  • Vue.js
  • TypeScript
  • Docker
  • Google Cloud

Business platform services

We group our 42 services by the area of the business they serve. Most projects combine two: a CRM with a customer portal, or an inventory system with a KPI dashboard.

CRM, ERP, intranet, or portal? Which one your business needs

Many businesses come to us asking for “a system” without knowing what it’s called. Find your problem in the third column to see where to start.

Types of business platforms: custom software, CRM, and ERP
Types of business platforms by the problem they solve
PlatformWhat it solvesSign you need it
CRM system Keeps leads, quotes, and sales follow-up organized in one place. Your sales reps keep customers in their personal WhatsApp or in a spreadsheet no one else understands.
ERP system Connects purchasing, inventory, billing, and accounting in a single system. Each department has its own file, and closing the month takes days of cross-checking data.
Corporate intranet Centralizes documents, internal requests, announcements, and the employee directory. Procedures live in old emails, and every internal request gets lost in a message thread.
Customer portal Your customers check orders, documents, or account statements without having to call. Your team spends hours answering “Where’s my order?” or resending the same document.
Business dashboard Brings key metrics from multiple sources together in dashboards that update automatically. To see how the business is doing, someone builds a report by hand every week.

How we build a business platform

Your team uses an internal system every day for years. That’s why we care as much about what you see as what you don’t.

Business platforms: custom software, CRM, and ERP for businesses
  • Process mapping before we write code: we learn how each department works and what decisions it makes with the information.

  • Delivery by module: your team starts using the first part while we build the next ones.

  • Roles and permissions so each person sees and edits only what they’re responsible for.

  • Integration with the tools you already use: invoicing, accounting, payment gateways, or WhatsApp, when those systems offer an API.

  • Backups and change logs: you know who changed what and when.

  • Personal data protection under the privacy laws that apply to your business: controlled access, encrypted passwords, and secure connections.

  • Technical and user documentation, plus role-based training, so your team and any future vendor understand how it works.

Business platforms FAQ

What managers and department heads usually ask us before switching systems.

Can’t find your question?

Message an advisor and we’ll get back to you during business hours (Bogotá time, UTC-5).

Why not buy off-the-shelf software instead of custom software?

If off-the-shelf software covers almost your entire process, it’s probably the better choice: it’s faster to implement. Custom platforms make sense when your operation has its own steps that commercial software forces you to handle outside the system, when you pay for licenses for many users, or when you need to connect several systems. In the assessment, we tell you honestly what makes sense for you.

What happens to the information we currently keep in Excel?

We migrate it. We review the files, remove duplicates, decide which data moves over, and run a test load before the final one, so the system has your history from day one.

Can it connect to our accounting or invoicing software?

In most cases, yes, as long as the provider offers an API or a file exchange method. We verify this at the start of the project. Learn how we handle systems integration via API.

How long does it take to build a business platform?

It depends on the modules. That’s why we split the project into deliveries: a first version with the essentials, then the following modules. The proposal includes the schedule for each delivery.

Where is the platform hosted?

On a cloud server we choose with you based on the number of users, data volume, and budget. If your security policy requires it, it can also be installed on your company’s own servers.

We already have an old system. Can you improve it?

Yes. We do enterprise software modernization: we review what can be kept, migrate the data, and replace the system in phases so your operation never stops.

Services that complement your platform

A platform delivers more when repetitive tasks run on their own and your team can use it from their phones.

Has your business outgrown its spreadsheets?

Tell one of our advisors which process is taking up the most time. We’ll tell you whether it’s best solved with a custom platform, existing software, or a simpler automation.

Fill out the quote form

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