Technical maintenance
Updates, backups, security, and monitoring for sites that rarely change.
Website maintenance in the US
We provide website maintenance for businesses that don’t have the time or technical team to look after their site. We run updates and backups, monitor security and uptime, and handle the content changes you need, so your website keeps working and stays protected.
Updated:
- Updates tested before they’re applied
- Regular backups
- Content changes based on your plan
Your site, looked after every month
900+ projects delivered
What website maintenance includes
A site without maintenance doesn’t break overnight: it slowly becomes insecure, slow, and outdated without anyone noticing.
Security and updates
- Platform, theme, and plugin updates, tested before they’re applied.
- Security monitoring and cleanup if something happens.
- SSL certificate check.
- User and access review.
Backups and uptime
- Regular backups stored off the server.
- Uptime monitoring with alerts.
- Restores after failures.
- Form checks so messages keep coming in.
Content and improvements
- Changes to text, images, prices, or products based on your plan.
- Publishing news or new pages.
- Speed and Search Console error checks.
- Monthly report of the work done.
Maintenance plans
We tailor the plan to what your site needs. These are the most common tiers.
Technical and content
Everything above plus monthly hours for content changes and tweaks.
Maintenance and growth
Adds ongoing speed, SEO, or conversion improvements.
Conversion-focused web designOnline store maintenance
Extra care for checkout, payments, and your catalog.
WooCommerce store developmentWhich maintenance plan do you need?
Four questions to recommend a plan that fits your site.
Your answers0 of 4
We recommend
Technical maintenance
Updates, backups, security, and monitoring.
Technical website audit
We recommend
Technical and content maintenance
The technical work plus monthly hours for your content changes.
We recommend
Maintenance and growth
Ongoing speed, SEO, or conversion improvements.
Conversion-focused web design
We recommend
Online store maintenance
Extra care for checkout, payments, and your catalog.
WooCommerce store development
How maintenance works
We start with a site review and then work on a regular schedule.
-
Step 1: Initial review
We check the site’s condition, versions, backups, and security.
You: share access to the site and hosting.
You get: a baseline status report. -
Step 2: Catch-up
We fix anything urgent and get backups and monitoring running.
You: approve the fixes.
You get: a stable, backed-up site. -
Step 3: Ongoing maintenance
We update, monitor, and handle your requests.
You: send us the changes you need.
You get: an up-to-date site. -
Step 4: Report
We tell you what we did, what we found, and what we recommend.
You: review the report.
You get: a monthly report.
Site without maintenance vs. site with maintenance
The cost of not maintaining a site shows up when something breaks, and it’s usually higher than the cost of maintenance.
Without maintenance
- Security
- Outdated versions with known vulnerabilities.
- Backups
- Sometimes they don’t exist.
- Failures
- A customer finds them.
- Forms
- They can stop arriving without you noticing.
- Changes
- They wait until someone has time.
With maintenance
- Security
- Tested updates and monitoring.
- Backups
- Regular and stored off the server.
- Failures
- Alerts and a timely response.
- Forms
- They’re reviewed regularly.
- Changes
- Handled within your plan.
How long since your site was last updated? We’ll start with an initial review.
Who maintenance is for
For businesses whose website matters but who don’t have someone dedicated to looking after it.
Businesses without a technical team
The site is run by marketing or management, who don’t have time for the technical side.
Online stores
A failure at checkout or in the cart means lost sales.
Sites built by another provider
We take on sites from other providers after reviewing them.
Website maintenance FAQ
Can’t find your question?
Message an advisor and we’ll get back to you during business hours (Bogotá time, UTC-5).
Do you maintain sites you didn’t build?
Yes, after an initial review. If we find underlying problems, we let you know and propose how to fix them before we take over maintenance.
What happens if my site gets hacked?
With active maintenance, backups let us restore the site and monitoring helps catch the problem quickly. We clean the site, fix the root cause, and strengthen security.
Are content changes included?
It depends on the plan. Some include monthly hours for changes; for others, changes are quoted separately. We set this with you based on how often your site changes.
Does it include hosting?
Maintenance covers the site; hosting is paid to the provider. If yours is causing problems, we’ll recommend options and handle the migration.
How often do you run updates?
As often as your plan specifies, and sooner if an important security update comes out. We always test them first so nothing breaks.
What else is website maintenance called?
People also search for it as website support, website updates, or WordPress maintenance. It’s related to responsive design, WordPress, on-page SEO, hosting and domains, page speed, and the WhatsApp button, topics we review with you when your project needs them.
Related services
Services that often go along with maintenance.
Get a quote for website maintenance
Send us your site’s URL and tell us what platform it’s on and how often you update it. We’ll propose a plan.
- 1You contact us through the form or on WhatsApp.
- 2We talk about your business and what you need.
- 3You get the proposal in writing, with scope, timeline, and price.
Request your proposal
We reply during business hours (Bogotá time, UTC-5), usually the same day.
Your request0 of 6 required fields