Basic support
Updates and fixes.
Maintenance and ongoing development for your app
A published app needs ongoing care: new versions of Android and iOS, security updates, bugs that show up with use and features your users ask for. With a maintenance plan, we keep your app stable, secure and up to date, and we evolve it with a clear roadmap.
Updated:
- A stable, secure app
- Compatible with new versions
- Planned new features
Your app, always in shape
10 years building for businesses
What maintenance includes
Preventive, corrective and evolutionary support.
Preventive
- Dependency and library updates.
- Compatibility with new iOS and Android versions.
- Verified backups.
Corrective
- Error and downtime monitoring.
- Fixes by priority.
- Agreed response times.
Evolutionary
- Block of hours for improvements.
- Release roadmap.
- Monthly status report.
Support when something breaks or a maintenance plan
Waiting for something to break always costs more.
Reactive support
- Errors
- Discovered through complaints.
- Updates
- They pile up.
- App stores
- Risk of removal.
- Costs
- Unpredictable.
PACOWEB maintenance plan
- Errors
- Caught by monitoring.
- Updates
- Up to date.
- App stores
- Requirements met.
- Costs
- Predictable monthly fee.
Does your app have no one looking after it? Let's talk about a maintenance plan.
Support plans
Based on how critical your app is.
Support with a block of hours
Includes improvements and new features.
Critical support
Priority response times.
Modernization
When maintenance is no longer enough.
Legacy app modernizationHow we maintain your app
We design before we code, deliver in versions you can test on your phone, and support you through launch and later improvements.
-
Step 1: Discovery
We define users, goals, must-have features, and what can wait for a second version.
You: tell us about the idea and your users
You get: the scope of the first version -
Step 2: UX/UI design
We create the screen flow and a clickable Figma prototype to validate it before coding.
You: test the prototype on your phone
You get: an approved prototype -
Step 3: Sprint-based development
We build in short cycles and deliver installable test versions.
You: test each version
You get: a working test app -
Step 4: Testing and publishing
We test on multiple devices and publish on Google Play, the App Store, or your own domain.
You: give us access to your store accounts
You get: a published app -
Step 5: Ongoing improvement
We measure usage, fix issues, and plan the next versions.
You: share your feedback
You get: a release plan and support
Maintenance by type of app
Apps that can't afford to fail.
Apps that sell
Every minute of downtime is a lost sale.
Operations apps
Teams that rely on the app to do their work.
Apps with many users
App store reputation.
What does your app need in design or maintenance? Find out in a minute
Three questions to find out whether your priority is to design, redesign, modernize or maintain.
Your answers0 of 3
We recommend
UI/UX design
A clear experience and an interface with its own identity for your app.
App UI/UX design
We recommend
Enterprise software interfaces
Data-dense screens that are easy to understand and fast to use.
Enterprise software UI design
We recommend
Figma prototype
Click through your app before a single line of code is written.
App prototyping in Figma
We recommend
Modernize your app
Modern technology without losing data or users.
Legacy app modernization
We recommend
Maintenance and support
Updates, fixes and new features on a plan.
App maintenance and support FAQ
Do you support apps you didn't build?
Yes, after an initial review of the code and infrastructure.
What if the app goes down after hours?
On plans with critical support, we set after-hours coverage based on your operations.
How are improvements billed?
With a monthly block of hours or as separate projects, whichever you prefer.
Do I get reports?
Yes, a regular report with incidents, updates and recommendations.
What else is app maintenance called?
People also search for this as app support, mobile app maintenance or software technical support. It ties in with Figma prototypes, wireframes, usability testing, technical support and updates, which we review with you when your project needs them.
Can’t find your question?
Related services
Services that often complement the development of this app.
Get a quote for your app maintenance
Tell us what app you have, what technology it's built with and what kind of support you need.
- 1You contact us through the form or on WhatsApp.
- 2We talk about your business and what you need.
- 3You get the proposal in writing, with scope, timeline, and price.
Request your proposal
We reply during business hours (Bogotá time, UTC-5), usually the same day.
Your request0 of 6 required fields